
Ground Operations Management Course with AHM
The Ground Operations Management Course with AHM at Raju’s Aviation Academy is tailored for individuals aspiring to thrive in the aviation industry. This extensive program focuses on the IATA Airport Handling Manual (AHM), providing participants with the essential knowledge and skills needed for effective ground operations management.
Features of the Ground Operations Management Course with AHM
- In-Depth Curriculum: Explore critical areas such as ground handling procedures, safety protocols, and outstanding customer service practices.
- Experienced Instructors: Learn from industry experts who bring a wealth of knowledge and real-world experience to the classroom.
- Hands-On Learning: Participate in practical training sessions that equip you with the tools necessary for success in airport operations.
- Career Development: Gain the expertise needed to advance your career in ground operations management and related fields.
Target Audience:
Airlines, ground handling and other service providers
Airport authorities
Ground operations professionals at a supervisory level.
Objectives:
Upon completion of this course, you will be able to:
Control and supervise an airline station in a self-handled or outsourced environment.
Use Ground Handling and Service Level Agreements (SLAs) to suit your station’s handling needs, reduce costs and provide quality service.
Prevent fraud by being knowledgeable about the current methods that fraudsters use to dilute airline revenues.
Implement a Safety and Security Station Management System according to industry standards and recommended practices.
Motivate staff and effectively monitor their performance.
KEY TOPICS: –
The importance of Operational and Occupational Health and Safety Training
Managing risk and the components of Emergency Response Plans (ERPs)
The use of SGHA contracts and Service Level Agreements
Operational standards in the IATA Airport Handling Manual (AHM)
The latest trends in passenger/baggage handling and catering.
Duration: – 100 hours
Associated Diplomas: – This course toward an IATA Diploma in Ground Operations Foundation.