The Foundation in Travel and Tourism with Amadeus and AHM
The Foundation in Travel and Tourism with Amadeus and AHM at Raju’s Aviation Academy is designed for individuals seeking to build a successful career in the travel and tourism industry. This comprehensive program covers essential aspects of travel management, booking systems, and customer service, all while integrating key principles from the IATA Airport Handling Manual (AHM).
Course Highlights of the Foundation in Travel and Tourism with Amadeus and AHM
- Comprehensive Curriculum: Gain knowledge in travel agency operations, ticketing, and customer relationship management, focusing on the latest Amadeus software.
- Industry-Relevant Skills: Learn best practices for managing travel logistics and providing exceptional customer service in a competitive market.
- Experienced Instructors: Benefit from insights and guidance from industry professionals with extensive experience in travel and tourism.
- Career Opportunities: Position yourself for exciting roles in travel agencies, tour operators, and other sectors within the tourism industry.
Target Audience:-
- Travel agents
- Airline reservation agents
- Tour operators
- Call centre agents
Objectives: –
Upon completion of this course, you will be able to: –
- Advise customers on passport and visa requirements as well as on travel insurance options
- Promote services and facilities available to airline passengers during their travel
- Interpret standard industry codes to plan and reserve during their travel
- Sell rail travel, car rental, hotel accommodation, cruises and pre-packaged tour products
- Provide good customer service and retain customer loyalty
- Use the Global Distribution System to make and maintain reservations and issue travel documents.
Key Topics: –
- The travel and tourism industry and the working environment for travel professionals
- Geography and industry codes
- Travel documents and the airline passenger experience
- Air transport products and services
- Rail, hotel, car rental, cruise and tour products
- Customer services principles
- Air fares and ticketing
- The Amadeus system
Duration:- 100 hours
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