Curriculum
- Offered in two formats: partner-taught classroom or self-study (45 hours, 12-
month enrollment validity).
Modules:
- Introduction to Airport & Airline Operations
- Departure Control Systems (DCS) Functions
- Passenger & Baggage Check-in Procedures (airport, self-service, off-site)
- Conditions of Carriage, Boarding Procedures & Flight Closing Messaging
- Automation & Technology in Air Travel
- Managing Passenger Interactions
- Aviation Security Procedures for Passengers & Baggage Transport
- Enhanced Passenger Facilitation, Innovations & Career Opportunities