Overview
Basic Intro
- Prepare for a rewarding career in airport passenger services! This course equips
you with the skills and knowledge to excel in this dynamic and customer-centric
role.
Course Description
- Aligned with industry standards like the IATA Airport Handling Manual (AHM),
ISAGO, and PSCRM, this program teaches you to provide exceptional
passenger service at check-in, gates, and concourses. - You’ll gain a comprehensive understanding of airport and airline operations,
passenger and baggage handling procedures, and the latest technological
advancements in the field.
Course Features
- Lectures 6
- Quizzes 0
- Duration 45 hours
- Skill level All levels
- Language English
- Students 10
- Assessments Yes
Curriculum
Curriculum
- 1 Section
- 6 Lessons
- 100 Weeks
Instructor
Target audiences
- Airline passenger service staff
- Ground handling agent passenger service staff
- Airport operation staff providing passenger services
- Individuals seeking a career as a Passenger Service Agent
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